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Corso Vittorio Emanuele 102

66041 Atessa Chieti. +39 3314230942 / 

 

talesofabruzzo@gmail.com

 

+39 3314230942 / +39 3486491294 /

 +39 3347336462

 

 

Tales Of Abruzzo

La location ideale per immergersi in una vacanza di relax e esperienze uniche.

Contatti Whatsapp Racconti d'Abruzzo: vivi un soggiorno rigenerante tra mare, montagna e tradizioni uniche. Miglior prezzo garantito, Corso Vittorio Emanuele 102, Atessa CH, Italia - 331 423 0942


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PRIVACY POLICY

Ecco la traduzione professionale in lingua inglese del testo della Politica sulla Privacy, ottimizzata per un sito web e conforme alla terminologia legale del GDPR [2].

Privacy Policy

The purpose of this privacy policy (the "Policy") is to explain the rules governing the various processing operations that may be carried out when using our website accessible from the URL address: https://www.talesofabruzzo.com (the "Site").

The processing of personal data implemented by the Site is the responsibility of the data controller.

1. Data Controller and Data Protection Officer [1]

The Institution is hereinafter referred to as the "Data Controller". The terms "we", "us", and "our" in this Privacy Policy refer to the Data Controller.

2. Scope of this Policy

As the person responsible for processing your Personal Data, we do everything in our power to protect your privacy when you visit the Site.

This Policy allows you to learn more about the origin and use of your Personal Data and your browsing information processed when you visit our Site.

For the purposes of this Policy, the term "Personal Data" refers to any data that concerns you alone and allows you to be identified directly or indirectly, regardless of the Terminal you are using. [2]

The term "Terminal" refers to the physical equipment (computer, tablet, smartphone, telephone, etc.) that you use to view and navigate the Site.

The term "Regulation" refers to the regulation relating to personal data, and in particular Regulation No. 2016/679, known as the General Data Protection Regulation, Legislative Decree No. 101 of August 10, 2018, and Legislative Decree No. 196 of June 30, 2003, containing the Code concerning the protection of personal data [2].

By using our Site, you declare that you accept the terms of this Policy in their entirety.

If you do not agree with any of these terms, you are free to stop using our Site.

This Privacy Policy is updated regularly. We will inform you of any significant changes in advance through notifications on the relevant services or via email, if appropriate. [3]

The Site will always display the most recent version of this Privacy Policy.

3. Protection of your Personal Data

In accordance with the Regulation, we list all processing operations in a processing register that we make available to the competent authorities.

All information you provide during your visits to the Site is confidential. This information is necessary for the purposes of its processing.

3.1. What Personal Data is collected and processed?

The information that may be collected and processed includes:

  • Identification data and contact details: name, surname, gender, postal address, telephone number, email address, language and country from which you interact with us, and identity documents and numbers (as required by Italian law).
  • Personal data for bookings: check-in and check-out dates, membership number, hotel, booking number.
  • Personal data to comply with legal obligations: guest registration, including full name, date and place of birth, nationality, residence address, type and number of identity document, arrival/departure dates, purpose of the stay.
  • Health data: allergies.
  • Financial and payment data: bank details (all payment transactions are encrypted by the receiving bank or the accredited storage center; we do not store credit card numbers), booking information, etc.
  • Connection, geolocation (only with your consent), and browsing data.
  • Personal preferences: including your cookie preferences.

When we ask you to enter personal data to access a feature, certain fields are mandatory as they are necessary to allow you to access this feature (for example, to register your booking we need your name and surname).

It is important that the personal information shared about you is correct and up to date.

We do not process any personal data that could be classified as "sensitive" (information concerning racial or ethnic origin, political, philosophical or religious opinions, trade union membership, health or sex life) under the Personal Data Regulation.

We undertake not to transfer your personal data to third parties unless otherwise specified below in Article 3.3.

3.2. For what purposes is your Personal Data collected and processed?

  • Booking Management: The processing of your data is necessary to keep you informed about the status of your booking, provide booking summaries, accept payments, etc.
  • Access to Customer Service: We process your Personal Data as part of our customer service to respond to your requests, particularly through contact forms.
  • Fraud Detection and Prevention: We process your personal data to detect, prevent, and investigate fraudulent activities to protect both you and our business from financial crimes, unauthorized transactions, and security threats.
  • Improvement of our Services: We process your browsing and booking data for analysis and statistics, only with your consent. This data allows us to analyze how you use our Site and improve its ergonomics and quality.
  • Marketing: As part of your subscription to our newsletter, we process your data to manage your subscription and send targeted information via email or SMS based on your preferences. We may also contact you via push notifications if you subscribe to this service.

Processing for marketing purposes requires your consent. You can unsubscribe from our communications at any time.

If you have given us your consent to receive our communications, we may use the information to:

  • Share information about current events, products, services, and offers.
  • Recommend products or services that might interest you.
  • Conduct customer research to better understand your expectations.

3.3. Legal basis for processing your Personal Data

  • Contract: For booking management and access to customer service. When you purchase products from our Site, we collect and process your personal data to execute the contract between us. For example, we need your postal details for delivery or bank details to process the payment.
  • Legitimate Interest:
    • We process your personal data to ensure the security of the network and information systems, which is our legitimate interest to protect against cyber threats and ensure service availability.
    • We detect and prevent fraud as this can affect you.
    • Credit card data for payment purposes (user consumption and incidental expenses).
  • Consent: To improve our services and marketing. When we process Personal Data for service improvement and prospecting purposes, the legal basis is your consent.
  • Legal Obligation: To comply with applicable legal obligations. When we must comply with legal obligations such as providing guests' personal data to the competent authorities or for tax purposes.

3.4. Who are the recipients of your Personal Data?

In the course of using our Site, you may receive information from third parties with whom we collaborate to offer certain services:

  • Financial institutions and accredited storage centers
  • Competent public authorities
  • Fraud detection and prevention entities
  • Service providers related to marketing, communication, and advertising

The Personal Data collected by the Site is mainly processed by the internal services of the Data Controller.

We may share your information with the third parties mentioned above for reasons including:

  • Payment processing (financial institutions and accredited storage centers)
  • Credit and identity verification (fraud detection and prevention entities)
  • Compliance with legal obligations